Reader comments for my original post of “Morale Killer or Career Limiting Move” were the highest to date. The post must have struck a nerve with others, as it did for me. Ironically, I did not even write it!
I intentionally did not share who I thought was the problem in this email exchange because I was very interested in the reader comments. The early comments centered the blame squarely on the VP for sending the first email but the later comments shifted the blame to the rep.
My opinion – The rep did the bigger damage. Whether the company has traditionally held sales meetings over the weekend is not the issue, IMHO. And yes, the VP could have “sold” the meeting. But if the rep was upset and wanted to change the dates, he should have called the VP and expressed his concerns and alternatives The rep could have shared the rest of the team’s feelings and worked out a new date that the VP could announce. But by replying-all to senior management, he forced management to close ranks and support the VP. Even if the rest of management thought the VP was wrong, they had no choice but to support him and save face. The rest of the sales team should be angry with the rep that slammed the door shut on them getting out of a weekend sales meeting.
I went back to my source for these emails to get a bit more information. It turns out that this company never had a weekend sales meeting before. The VP is new from the beginning of the year and hand-picked by the CEO. Half the sales team has 3-6 years of tenure with the company and the rep that replied-all is one of the reps with the longest tenure.
Does this additional information change your opinion? It does not change mine.
All About Referral Selling 