Miss Manners is never around when you need her & Tip to reconnect with customers

21 Aug

There were two articles I read recently that really resonated with me although they’re about separate topics.  Hence the long and unwieldy title. I think the first issue about saying, “No” to friend requests is a new phenomena that the rise in social networking has created.  And technology has also come in between you and your customer when you want to get your message across to one or two people.  Hmm, technology – you can use it to increase quantity at the cost of quality.  Maybe these two topics have a common link after all.

  • What’s the Right Way to Say ‘I Don’t Want to Be Your Friend’? – I’ve read and re-read this posting several times because it’s an issue that I face often. Where’s Ann Landers or Miss Manners when we need the answer to this question that only today’s times of social networks invading our personal space. Why I get business colleagues asking me to be Facebook friends I don’t know. Why I want to connect on LinkedIn with someone who openly admits to wanting to collect the largest number of connections is beyond me.
  • The talking pad – I really dislike PowerPoint presentations to get my message across to one or two people sitting with me at the table. Colleagues laugh at my laminate, as I’ll bring 2 slides printed out and laminated back-to-back as my presentation cues. Using a pad of paper or a whiteboard is just as effective. There are many & better options than flipping up the laptop and presenting. Start using them (again) and watch your conversions increase.

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