We were lucky to grab this very busy power networker – meet Shiera O’Brien, Inquisix member since April ’08. Hailing from Dublin, Ireland, she recently started an Inquisix Group, The Dublin Chamber Business Referral Traders.
Hi Shiera, so tell us about your business.
Zenith Training and Development is my business. I work specifically with sales professionals, helping them have more powerful sales conversations and meetings. I offer training and coaching to clients in the psychology of buying and selling and how to get better results from sales meetings and become a buying facilitator rather than a sales person.
Why do you network?
I network because meeting in person is powerful as an introduction to my company, and I am generally meeting people on the sales front line, so it’s the type of business introduction I want. I use on-line networking to back up my off-line/in-person networking and am sharing this methodology to all my contacts. I need other people to create a business network, and I want technology to do the work for me after I’ve put time and effort into an event.
What made you join Inquisix?
As an active member and Ambassador at The Dublin Chamber of Commerce, in Ireland, I found the on-line networking tools to be lacking in process, when it came to post-networking follow-up. Linked-In was too public; would I want to put all my contacts on public view? I loved the idea that I could keep my contacts in a Vault, yet allow others to tap into the contact pool and return the favour. The real attraction is holding contact privates, yet opening the doors of opportunity to others and vice versa. We get a glimpse at the potential for real connections via this tool.
I found Inquisix mentioned in a blog and then was travelling to the US and met Michael Kreppein. I really liked how he communicated the vision of what they wanted to achieve with Inquisix and so far they’ve been loyal to this vision, willing to invest in supporting users in Ireland. Inquisix went a out of their way to make the address fields work for us here, which was the only way we could kick start things and build a community.
Prior to joining, I was doing lots of in-person business networking through local business groups. I found it to be useful, yet the missing link was an easy to use on-line follow-up tool- a system to follow-up that I could have on-line, that would keep track of all my contacts and referrals. The follow-up process and technology was the big missing link- I couldn’t work with the tools that existed out there, because of the public way it displayed contacts and there was no proper referral tool. Inquisix came across my screen when I did research on it for the Dublin Chamber of Commerce.
What do you like best about Inquisix?
The layer of anonymity: I can see what’s happening in the world of my contacts. Somebody asks for a referral, and if I don’t see the real value in the connection, I can make a decision anonymously whether I want to give the referral or not, and relationships remain intact. I also like the pro-active referral tool. I meet people every day that I think should hook up and it’s great to be able to go in, hit a button and send on referral contact details with a note. Pure Magic. Like a gift in their In-Box. It’s a very powerful way to say “Hey, I am serious about helping you with your business, ” without always looking for a return favour. This helps build a reputation, which Inquisix tracks and profiles, so people can see how committed I am to networking in the local business community.
Easiest thing about Inquisix is, it does all the work I don’t like doing; keeping track, sending emails, and putting all that information on referral into somebody’s inbox with a few clicks. And it shows me graphically what is happening. It’s very well designed and takes the effort out of passing on contacts.
Any great examples of using Inquisix Trusted Referrals™?
I had a request from somebody in the network, who knew me, but I didn’t know them as well. I got the request one morning, called him, asked about his business, thought it was good fit, so I hit the referral button; 30 minutes later he was on the phone talking to a contact he had been looking to meet for 2-3 previous weeks. I gave him an additional contact in same business arena. So he got two targeted contacts from one request through Inquisix. This demonstrates the power of Inquisix and got me very excited about the possibilities it can bring to businesses in a way it hadn’t existed before.
What are the misconceptions about online networking?
The misconceptions in this part of the world are based on people’s perceptions about social media in general. Can we trust these people? What if I give a referral? What will happen to my reputation?
The reality is, the next generation don’t have that at all, so as they come into the work force, Inquisix will be a natural tool to use; they will want to use it and won’t think twice about asking for a referral into a network they don’t personally know, they will make the connection and move to the next one. When somebody really embraces this technology they will experience rapid business growth.
Do you like the direction Inquisix is going? How do you see the future of networking?
Yes, Inquisix is going in the right direction. I like how it has closely replicated the real world of networking. Networking on-line is the way forward.We are in a time-poor work society, where connecting to the right person is absolutely vital. I can see that the next generation are going to drop all concerns and embrace this like no other group of people. They do not have the same “perceptions” around relationships. On-line relationships are as real to them as off-line relationships.
I see it being an integrated part of a Sales Strategy, CRM strategy and people will build profiles and businesses rapidly by embracing it now rather than adopting a wait-and-see-attitude. I am an early adopter and I am willing to put the effort in and harvest the reward over time. Like everything, Inquisix will reach a tipping point and create the snowball effect that will bring in the wider web community.
Next post : Part II, Shiera talks about starting an Inquisix Online Networking Referral Group.
For more information about how you can start your own group or about our affiliate program, contact Michael Kreppein.
All About Referral Selling 
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